Zenifyy Clothing Return & Refund Policy

Last Updated: July 1, 2024

At Zenifyy Clothing, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and refund policy.

Returns:

• You can return any eligible item within 7 days of receiving your order.
• Items must be unworn, unwashed, undamaged, and have all original tags attached.
• Final sale items, swimwear, and intimates are not eligible for return.

Refunds:

• Once we receive your returned item and confirm it meets the return criteria, we will issue a full refund to your original payment method within 7 business days.
• Shipping costs for returned items are non-refundable, unless the return is due to our error (e.g., incorrect item shipped).

How to Return an Item:

1. Contact our customer service team at +923077136555, +923132203213, or info@zenifyclothing.com to initiate your return. We will provide you with a return authorization number (RAN) and instructions on how to return your item.
2. Pack your item securely in its original packaging, if possible.
3. Include the completed return form (provided with your order) in the package.
4. Ship the package to the address provided on the return form.
5. Keep your receipt for proof of return.

Exchanges:

Unfortunately, we do not currently offer direct exchanges. However, you can return your unwanted item and use your refund to place a new order for the correct size or style.

Please note:

• We reserve the right to deny a return or refund if the item does not meet the return criteria.
• We are not responsible for lost or damaged return packages.

Contact Us:

If you have any questions about our return and refund policy, please don’t hesitate to contact us:

• Email: info@zenifyclothing.com
• Phone: +923077136555 or +923132203213

We appreciate your understanding!